About Us

Integ Solutions was built to be the most reliable nearshore partner for US companies. Our leadership comes from decades of operating high-volume sales and service teams in the United States, which shaped the performance-first culture we run today.

Our headquarters sits in Tijuana, one of the strongest labor markets for bilingual talent. Most of our agents have lived, worked, or studied in the US, which produces more natural communication, better customer understanding, and higher quality support compared to traditional offshore markets.

Our teams operate with a structured system: profile matching, initial training, performance management, coaching, data analysis, QA rubrics, CSAT resolution, and VOC feedback loops. This creates predictable output and stable long-term performance.

We serve emerging brands, established corporations, and everything in between. The goal is simple. Deliver accurate work, reduce operational friction, and scale without drama.