Last updated: [31 August 2025]
At WeRepairSG, we value your trust. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our services, website (www.werepair.com.sg), or interact with us. By engaging with WeRepairSG, you agree to the practices described below.
We may collect the following types of personal data:
Contact information: Name, email address, phone number, delivery/pick-up address.
Device information: Device type, brand, model, serial number, and reported issues.
Transaction details: Payment records, invoices, and service history.
Website data: IP address, browser type, cookies, and usage patterns (to improve site performance).
Your information is used for:
Processing service requests, repairs, pick-ups, and deliveries.
Communicating updates, quotations, and confirmations.
Customer support and after-service follow-ups.
Improving our website, services, and customer experience.
Legal, regulatory, and compliance purposes.
WeRepairSG does not sell your data. We may share your information only with:
Trusted logistics partners (for device collection/delivery).
Payment processors (for secure transactions).
Service technicians (to complete requested repairs).
Authorities if required by law or regulation.
We take reasonable precautions to protect your data from unauthorized access, use, or disclosure. This includes secure systems, restricted employee access, and regular monitoring. However, no method of transmission over the Internet is 100% secure.
Your personal data will be kept only as long as necessary to fulfil the purposes outlined above, or as required by law. Once no longer needed, we will securely dispose of or anonymize the data.
Under the Singapore PDPA, you have the right to:
Access your personal data we hold.
Request correction of inaccurate data.
Withdraw consent for data collection and usage (subject to legal/contractual restrictions).
To exercise your rights, please contact us (see Section 8 below).
Our website may use cookies to enhance your browsing experience, analyse site traffic, and personalise content. You may disable cookies in your browser settings, but this may affect site functionality.
For questions about this Privacy Policy or to submit a data request, please contact:
WeRepairSG
Email: werepairpteltd.sg@gmail.com
Phone: +65 9662 9232
Website: www.werepair.com.sg
WeRepairSG may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.
